These Terms of Use (“Terms”) govern your access to and use of the Lavendio website located at www.lavendio.ro (the “Site”) and any related services provided by Lavendio S.R.L. (“Lavendio”, “we”, “us”, or “our”). By accessing or using the Site or any services offered through it, you agree to be bound by these Terms. If you do not agree, do not access or use the Site.
1. Company Identification
Lavendio S.R.L.
CUI (Identification Number): 52744976
Website: www.lavendio.ro
Email: –
Phone number: 0732901543
2. Acceptance of Terms
By using the Site or any Lavendio services you accept and agree to these Terms and any policies incorporated herein (including our Privacy Policy). If you accept on behalf of an organization, you represent you have authority to bind that organization.
3. Changes to Terms
We may modify these Terms at any time. When we do, we will post the updated Terms on the Site with a new “Last updated” date. Continued use after changes constitutes acceptance of the updated Terms. If you do not agree, stop using the Site.
4. Scope of Services
Lavendio provides digital marketing and creative services including, but not limited to:
- Web design
- Social media marketing
- SEO
- Cultural management services
Specific services, deliverables, timelines, fees, and terms for each engagement are described in separate written agreements or statements of work (SOWs) between Lavendio and the client. In case of any conflict between a signed Agreement and these Terms, the signed Agreement controls for that client only.
5. Eligibility and Account Responsibility
The Site and Services are available only to persons and entities that can form legally binding contracts. You must provide accurate information and keep any account credentials secure. You are responsible for all activity on your account.
6. User Conduct and Prohibited Uses
You agree not to:
- Use the Site or Services for unlawful purposes or to promote illegal activity.
- Upload, post, or transmit content that infringes others’ intellectual property, is defamatory, obscene, hateful, violent, or otherwise objectionable.
- Interfere with Site operations, attempt to access restricted parts of the Site, reverse-engineer or attempt to bypass security, or use automated means to scrape data without our written permission.
We reserve the right to suspend or terminate accounts or remove content that violates these rules.
7. Intellectual Property
7.1 Our IP
All content on the Site (design, text, graphics, logos, images, code, and other materials) is owned or licensed by Lavendio and is protected by copyright, trademark, and other laws. Except as expressly provided in writing, Lavendio grants no right, title, or interest in this content.
7.2 Client Deliverables; Licenses
Subject to full payment and the terms of the applicable Agreement/SOW, Lavendio grants clients a non-exclusive, worldwide license to use final deliverables for the agreed-upon purposes. Lavendio retains the right to use non-confidential deliverables and case study materials for marketing unless otherwise agreed in writing. Any third-party materials or stock assets are subject to their own license terms; client is responsible for paying any third-party license fees unless otherwise stated.
7.3 User Content
If you submit content (e.g., logos, copy, images) to us, you represent you own the rights or have permission to provide it. By submitting, you grant Lavendio a perpetual, royalty-free license to use and reproduce such content for provision of Services and for our marketing unless otherwise agreed.
8. Fees, Payment, and Refunds
Fees and payment terms are set out in each Agreement or SOW. Unless otherwise specified, payment is due within [30] days of invoice. Overdue amounts may incur interest or suspension of Services. Refunds, if any, will follow the Agreement. For clarity: proposals, quotes, or estimates are valid for the period stated and may be withdrawn.
9. Warranties and Disclaimers
9.1 Mutual Representations
Each party represents it has the legal authority to enter into the Agreement and perform its obligations.
9.2 Disclaimer
EXCEPT AS EXPRESSLY PROVIDED IN A WRITTEN AGREEMENT, THE SITE, SERVICES, AND DELIVERABLES ARE PROVIDED “AS IS” AND LAVENDIO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NO ADVICE OR INFORMATION OBTAINED FROM THE SITE OR OUR REPRESENTATIVES CREATES ANY WARRANTY.
9.3 Marketing Results Disclaimer
Lavendio does not guarantee specific results from any marketing, SEO, or cultural management services. Performance depends on numerous factors outside our control.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAVENDIO SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS OR REVENUE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LAVENDIO’S AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR ANY SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CLIENT TO LAVENDIO FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRIOR TO THE CLAIM (OR, IF NO PAYMENT, EUR 1,000).
11. Indemnification
You agree to indemnify, defend, and hold harmless Lavendio and its officers, directors, employees, agents, and contractors from any claims, liabilities, losses, damages, and expenses (including reasonable attorneys’ fees) arising from: (a) your breach of these Terms; (b) your violation of any law or third-party rights; or (c) your use of the Site or Services.
12. Third-party Links and Services
The Site may contain links to third-party websites and resources. We are not responsible for the content, practices, or privacy policies of third parties. Inclusion of a link does not imply endorsement.
13. Privacy
Your use of the Site is also subject to our Privacy Policy: www.lavendio.ro/privacy-policy. The Privacy Policy explains how we collect, use, and share personal data. If you provide personal data to Lavendio or we process it in the course of providing Services, your data will be handled according to applicable laws, including the EU GDPR where relevant.
14. Security
We use commercially reasonable measures to protect data, but cannot guarantee absolute security. You agree to take precautions to protect any account credentials and confidential materials you provide.
15. Confidentiality
Each party agrees not to disclose the other party’s Confidential Information except as necessary to perform under an Agreement or as required by law. “Confidential Information” excludes information which is public, was known prior to disclosure, or independently developed.
16. Termination and Suspension
We may suspend or terminate access to the Site or Services at our discretion (including for breach of these Terms). Termination does not relieve clients of payment obligations incurred prior to termination. Sections that by their nature survive termination (e.g., IP, disclaimers, limitation of liability, indemnity, confidentiality) will remain in effect.
17. Severability and Waiver
If any provision is held invalid or unenforceable, the remainder of the Terms remains in effect. Our failure to enforce any right is not a waiver of that right.
18. Entire Agreement
These Terms, together with any Agreements, SOWs, and referenced policies, constitute the entire agreement between the parties and supersede prior agreements relating to the Site and Services.